Request a Callback via The DCANS Contact Centre Platform.
Max. Rate: 12% p.a.
incl Cedi Mortgages
Repayment Period
Up to 30 years
No Upfront Fees
T&Cs Apply

How We Operate

Insanity is doing the same old things and expecting different results. At DCANS Mortgage, we solve problems by doing things differently (contrarians to the core) to maintain optimum productivity and profitability for our shareholders and extreme value for our customers.

 

Target Market

Our products and services are not for everybody. To use our services, you need to have permanent employment with a minimum net monthly salary (or total household income above GHS2,000), age between 21 and 55 years. Business borrowers need to be registered and been operational for at least two (2) years. You may still be able to qualify for a home mortgage if your current monthly salary is below GHS2,000, so long as you're below 30 years and working in a sector with potentially high income raises like the healthcare or banking sector. Learn more.

 

Smart Effect Communications

It's so archaic for your first question to us to be 'where's your office located?' when you could have gone ahead and asked your question, assuming answers to your questions can only be provided from a brick-and-mortar office, and even when our physical office locations have been clearly stated on our website contact section, and additional information provided when in-person meetings are required and only via appointment.

Physical office location is not the only place to provide answers to enquiries that could simply be provided by any of our customer relations executives. As part of our operational efficiency policies, we operate a digital-first service – meaning all communications would have to be started via our digital channels. Not every enquiry will require in-person follow-up meetings and neither will it travel to our onboarding process. Burning fuel (contributing to carbon emissions) to visit any of our premises to just come and make an enquiry for a service you may not even qualify for is just 'useless waste of time'. Embrace change, our services may not be for you if you're still fixated with the old way of doing things and stuck with backward and/or unproductive and inefficient mindset.

Instead of saying 'Hi', 'Hello', 'Good Morning' via our social media platforms waiting to be responded to by any of our customer service executives, please go ahead and ask your question and they will respond to you in due time.

 

Operational Efficiency

No paper applications with us - All applications are done online via this platform. No needless pre-application phonecalls or in-person meetings for a no upfront fee direct mortgage lending service. Only qualified applicants would be contacted via our dedicated contact centre phone numbers for relevant voice phone-calls ahead of a possible in-office appointment (if need be).

 

Low Cost Operations

As a tech-dependent data-driven direct lender, we eliminate useless and/or outdated business processes that make home loans very expensive in Ghana. To this effect, there are no paid employees with us whose job is just to receive calls on issues that have already been provided for on this platform or efficiently and effectively catered for by automation and/or robots. If required, humans will only contact qualified applicants on receiving complete applications. Additionally, DCANS Mortgage is overseen by group-level Advisory Board - eliminating needless localised costly board management.

Uniquely structuring our mortgages as Seller-Finance Mortgages (SFM), aka Owner Financing / Seller-Financing, eliminates needless regulatory costs which would have invariably been passed on to borrowers.

 

Transformational Innovation & Disruption

Ghana's mortgage market may be nascent but ripe for demolishment of the mediocre offering of the traditional banks - only about 5 of the 23 banks in Ghana actually provide mortgages, albeit at a very expensive and/or extortionate terms.

 

Generic & Proprietary Technology

We aim to disrupt nascent traditional home mortgages and/or home financing in Ghana by using technology to solve the pain points of qualified prospective homebuyers and experienced property buyers. We can use digital information available to us and a very smart digital application and credit engine to help customers by offering quick decisions. Some people say that homebuying is more stressful than getting divorced and filing for bankruptcy. DCANS Mortgage digital-first approach revamps home financing, bringing much-needed innovation to an outdated industry.

We have digitised and streamlined the bulk of the homebuying process. This online approach has also eliminated needless commissions (non-existent traditional brokers) and fees, making home financing more affordable and easier to navigate. DCANS Mortgage offers easy-to-use resources (tools, calculators, and educational content) backed by a friendly team, with mortgage experts available to answer questions, assign to-dos, and share updates every step of the way.

 

Twin Operations

DCANS Mortgage Ghana operates in complimentary fashion with DCANS Mortgage UK, even for property purchases in Ghana, specially for forex earners.

 

Salary / Business Bank Account Switch?

There is no requirement for you to switch your bank to any preferred regulated bank for now. However, you may be required to switch your salary or business bank account if we decide to sell your existing loan with us to a BoG-regulated bank. Prospective buyer of our loans may be a sister regulated company as well.

If your bank of many years is unable or unwilling to provide you affordable home loans, then you shouldn't have a problem with a provider who has provided you with once-in-a-lifetime opportunity of building wealth for your family and generations unborn.

 

Onward Loan Book Sales

As already stated above, all mortgage loans beyond 5yrs (or less where appropriate) in our books may/will be sold to The DCANS Group Prospective Bank (TDGPB, not actual name - name with-held) by 2025 (if not far earlier - team already on the ground). Custom-built Physical and Industry-beating Digital Infrastructure for TDGPB are almost complete (prop trading floors and/or workstations included) and will apply to be authorised and regulated by the Bank of Ghana (BoG) before TDGPB interfaces with the general public.

TDGPB (not DCANS Mortgage Progenitor), whilst coming on board with dedicated operations in real estate and mortgage banking, will also have special interest in corporate, commercial, business, private banking, and proprietary trading (FICC), but definitely not standalone retail/consumer banking - The Group has never been interested in retail deposits and/or investments.

The co-existence of DCANS Mortgage and TDGPB, post the latter's future operations is deliberate.

MORTGAGES ARE SECURED AGAINST YOUR PROPERTY. YOUR HOME (OR COMMERCIAL PROPERTY) MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE OR ANY OTHER DEBTS SECURED ON IT - REPAYMENT ASSISTANCE PROGRAMME AVAILABLE FOR QUALIFIED CUSTOMERS. ALL APPLICATIONS ARE SUBJECT TO STATUS AND OUR LENDING CRITERIA - THIS MEANS THAT THE AMOUNT WE WILL LEND YOU WILL DEPEND ON YOUR INDIVIDUAL CIRCUMSTANCES, THE TYPE OF PROPERTY AND THE AMOUNT YOU BORROW.

We are Non-Deposit Taking No Upfront Fee Direct Lenders (not brokers). Using this digital-first platform constitutes acceptance of the terms, conditions and rules that govern our operations, so if you disagree with any of them in part or in whole, please don't use our services. All loanable funds are private patient capital from dedicated sustainable and reliable sources and not sourced funds from the general public. We're Fully-Compliant: Our home mortgages are structured as Seller-Financed Mortgages (SFM), or International Mortgages or Rent-to-Buy Mortgages, which do not require Bank of Ghana (BoG) regulation. Commercial Mortgages are also not regulated by the BoG. Prospective mortgage applicants are not restricted to buy a home from our internal partners DCANS Properties or Rent to Buy Ghana or any of our in-house home providers.

© 2022 DCANS Mortgage, Ghana, affiliated to DCANS Mortgage UK (FCA-Compliant), Patient Capital Providers DCANS Capital Limited (England & Wales, CRN: 07970200) and DCANS Investments Limited (Ghana, CRN:) and Osei Family Office (SFO), Proprietary Trading Firms DCANS FX and XAU79 and Crypto81, BNPL Providers DCANS Pay (Ghana) and Quid Pay (UK), No Upfront Fee Non-Deposit Taking Direct Platform Lenders Sikamaster Loans (Ghana) and Quidmaster Loans (UK), UK-based Remittance Platform to Africa & Beyond Moneyafrique, TDG Startup Ecosystem Platforms GhanaStartups.org and UKStartups.net and EUStartups.net and Groupwide IHB DBL UK (England & Wales, CRN: 09012597) , are all part of the AML-Compliant TDG GLOBAL CREDIT SYSTEM of The DCANS Group (TDG) Limited (England & Wales, CRN: 12645872, VAT #: GB 157 9161 82), but dual-headquartered in Ghana & the UK.

Legal & Compliance Provided by TLA Firm & Ghanaian Partners. For more details, see Regulation & Compliance. This platform is securely powered by DCANS and Doctopus (in-house information & data security platform) & Promoted by TDG Media Ventures.